BetOnline Customer Service
When it comes to online gaming companies you play at, make sure that the customer service is excellent. Betonline was started way back in 2004 and has grown over the years to become one of the largest online gaming companies in the world. They have done this by being consistent and taking care of their customers year after year. They are not licensed but do have offices around the world, so there are lots of customer support staff that can help you in any case. This company considers themselves to honest and trustworthy to all their customers. On the site they are proud to offer gamers a trusted and safe experience and that their principle is to make sure they establish long-lasting and positive player experience for years to come. And they have been doing this for over 25 plus years which shows their longevity and commitment to keeping players having and enjoying themselves again and again. They like to advertise that they are a US friendly player sports destination that provides a world-class gaming experience by offering sports, casino, poker, horses, and esports for all their happy customers. Betonline has been around for years and will continue to be around considering they have a long history of providing a great online gaming product. So, let’s look at Betonline’s customer support and see how good they really are when it comes to helping their customers get what they need.
How to reach customer service at Betonline
On the web site you will see the best ways to reach the customer support team by going to the bottom of the web site on the left, where you will see a bright red button that simply says: “Need Help.” When you click on that you will see as pop up which displays all the different ways that the customer support team can be reached. At the top, you will see the headline: “We’re Here to Help” and that their staff is always here to assist players, and to select any option that suits your preference. Obviously, the quickest response is the Live Chat method. When you click on it, to the right a chat message display will pop up and its overs you different ways to manage the chat module. You can see the mute button, the language selector, minimizer, and the close button. Betonline offers customer support in several languages, starting with English, Spanish, Portuguese, and Russian. Within the help module, you will have to enter your name, email and fill in the “how we can help you” field. Then just click on start chat and someone usually comes right away and asks you how they can help you. You will see the email option down below and once you click on that your email application will pop up and you can start typing your message, question, or request. There is also the phone number where you can call right from your mobile device: 1-888-426-3661. Finally, there is the help center button, and when clicked takes you to a pop up with lots of different options. Let’s take a closer look at the Betonline help center.
The Betonline customer service help center
When you open the Betonline help center, you have lots of options to access information. Firstly, there is the search window where you just type in what you are looking for and your answer will come up. Secondly, there are the categories where you can select what you need help with: Cashier, My Account, Bonus, Wagering, Casino and Poker. This area is more of a large FAQ’s section which takes you to pages that explain everything you could possibly want to know at Betonline.
Overall, the customer service reviews and feedback are positive at Betonline. Customers seem to be happy with the service and how they are treated. When contacting the customer service department, they respond quickly and answer any questions you might have. Just be ready to have your account number ready and be specific as to what you need. All the customer service reps are professional, friendly, and helpful. Play Now!